Support that fits into your life.
Privacy, distance and cost keep people from asking for help. A consultation you can take from your own room, with someone who speaks your language, removes three obstacles at once.
You do not need a diagnosis to start.
Most people arrive describing a situation rather than a condition. That is entirely normal and it is enough to begin.
- Stress and burnout that is not lifting
- Anxiety, worry or panic
- Low mood and loss of interest
- Sleep that has stopped working
- Grief and bereavement
- Relationship, family or workplace strain
- Adjusting after illness, injury or a major change
- Support for a family member you are worried about
Talking therapy
Structured conversation with a counsellor or psychologist, online or in person.
Find a professionalBehavioural support at home
Some care providers offer behavioural and mental health support as a home visit.
View categorySupport for the whole family
Where one person is struggling, the people around them often need support too.
For familiesWhat a first session usually looks like
Uncertainty is itself a barrier. Here is the shape of a typical first consultation.
You talk, they listen
Most of a first session is you describing what has been happening, in your own words and at your own pace.
Some structured questions
The professional will ask about sleep, appetite, energy, history and risk — not to judge, but to understand.
A shared sense of direction
By the end you should have some idea of what might help and what a next step looks like.
No commitment to a course
You decide whether to book again. Many people find one or two sessions genuinely useful on their own.
Is an online session as good as in person?
For many kinds of talking therapy the evidence is that it works comparably well, and the reduced friction means people actually attend. Some situations do need to be in the room. The professional will tell you if that applies to you.
Who will I be speaking to?
That depends on what you need. Counsellors, psychologists and psychiatrists all appear on DropDr in their own categories, each with their own scope. Their category and registration are on their profile before you choose.
Is it confidential?
Yes. What you discuss is subject to the professional's confidentiality obligations, and your information is handled as special personal information under POPIA. The limits to confidentiality are the standard clinical ones, and the professional will explain them.
Can I consult in my home language?
Yes, and in this area more than most it is worth insisting on. Filter by language before you choose — see language matching.
Can I get medication for a mental health condition?
Only a professional qualified to prescribe can do so, and only where they judge it clinically appropriate after assessing you. Many people are helped without medication, and many are helped by a combination. That is a conversation, not a checkbox.
What if I am in crisis right now?
DropDr is not a crisis service and cannot respond immediately. If you or someone else is in immediate danger, contact your local emergency provider or a crisis line right away. See emergency information.
Your healthcare, in your pocket.
Download DropDr free on iPhone and Android. Find a professional, consult by video, arrange care at home and keep your prescriptions in one place.
