Healthcare access across South Africa
DropDr
Nurses and care providers

Care that comes to you.

Nine categories of healthcare professional beyond doctors — nursing, therapy, IV support, maternal care, mental health, allied health, diagnostics, elderly care and community care. Most travel to the patient.

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Nine categories of care

Each category covers a defined scope of practice. Open one to see the services it includes and how booking works.

Booking a care provider

How a home visit is arranged.

Home visits involve someone coming to your address, so the process carries a few extra steps that protect both you and the professional.

Full home visit guide
01

Verify your profile

Home visits require a verified patient profile — an identity document and a photo confirming it is you. This protects the professional who is travelling to a private address.

02

Choose the service

Pick the specific service you need. Each has a fixed price set by the professional, shown before you book.

03

Set the address and time

Give the full address plus a map pin, a preferred date and time, and any notes the professional needs — gate codes, access, who will be present.

04

Pay and confirm

Payment is completed up front and held until the visit is delivered. The professional accepts or declines the booking.

05

Confirm completion

After the visit, both sides mark it complete. Only then are funds released to the professional.

Trust and safety

Safeguards on both sides

A visit to a private home needs more care than a video call. These controls apply to every home visit on DropDr.

Verified patients

Home visits are only available to patients who have completed identity verification.

Registration checks

Care providers submit professional registration and qualifications during onboarding.

Funds held until delivery

Payment is held and released only once both parties confirm the visit took place.

Fixed service prices

You see the price for the specific service before booking. No hourly surprises.

Reported no-shows reviewed

If a professional does not arrive, you can report it and DropDr reviews the booking.

Scope of practice

Care providers work within their registered scope and refer onward when something falls outside it.

Get DropDr

Your healthcare, in your pocket.

Download DropDr free on iPhone and Android. Find a professional, consult by video, arrange care at home and keep your prescriptions in one place.

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DropDr is not an emergency service. If someone is seriously unwell or at risk, contact your local emergency provider immediately. Emergency information.