Helping someone should not mean taking over.
Families already coordinate healthcare — booking for a parent, paying for a sibling, reminding a partner. CareCircle makes that practical inside DropDr, while keeping the patient's consent and privacy where they belong.
How a circle works
Three roles, each with a defined boundary. Nobody gets access they were not given.
The person receiving care
They hold their own account, give consent, and keep control of their clinical information and decisions.
The supporter
A family member or trusted person who can help arrange care and settle payment within the permissions granted.
The professional
Consults with the patient. Their clinical relationship and obligations are unchanged by who arranged the appointment.
Consent is the first step, not an afterthought.
A circle cannot exist without the patient actively confirming it from their own account.
Get the DropDr appInvite the person
Send an invitation from your account to join your circle.
They confirm it
They accept from their own account using a one-time code sent to their number. Without that, nothing happens.
Permissions are set
What the supporter can do — arrange, pay, be notified — is defined and can be changed or withdrawn later.
Care is arranged
The supporter can help find a professional and book a consultation.
Payment is handled
The supporter settles the consultation or prescription without taking over the clinical relationship.
The consultation stays private
The professional consults with the patient. Clinical detail is not exposed to the supporter.
Who uses CareCircle
Adult children and parents
Arranging and paying for care for a parent who finds the app or the cost difficult.
Partners and spouses
Managing healthcare together, especially around a chronic condition.
Parents and children
Coordinating care for children and adolescents.
Relatives abroad
Supporting family in South Africa from another country and time zone.
Diaspora healthcareDoes CareCircle let me see someone's medical records?
No. Helping someone organise care is not the same as reading their file. A supporter can help arrange and pay for care within the permissions the patient grants. Clinical detail stays between the patient and their professional.
How is consent handled?
The person receiving care confirms the link from their own account with a one-time code. Nobody can add themselves to someone else's circle, and consent can be withdrawn.
Can I pay for a family member's consultation?
Yes — that is one of the main reasons CareCircle exists. A sponsor can settle consultations and prescriptions for someone in their circle without taking over their healthcare decisions.
What about elderly parents who struggle with the app?
This is the situation CareCircle is built around. A family member can handle the arranging and the paying while the consultation itself stays between the patient and the professional.
Can I use it from another country?
Yes. Supporting relatives in South Africa from abroad is a common pattern. See diaspora healthcare.
Who has the final say?
The patient. Consent, privacy and clinical decisions rest with the person receiving care and the professional treating them. CareCircle organises support around that, never over it.
Your healthcare, in your pocket.
Download DropDr free on iPhone and Android. Find a professional, consult by video, arrange care at home and keep your prescriptions in one place.
