Healthcare access across South Africa
DropDr
Book an appointment

Choose a time that works for you.

Find the professional you want, look at the appointment times they have published, and reserve one. You see the format, the duration and the price before you confirm.

Published availability
Monday09:00 · 11:30 · 14:00
Example
Tuesday08:30 · 13:00 · 16:30
Example
Wednesday10:00 · 15:00
Example

Illustrative only. Real availability appears on each professional's profile in the DropDr app.

What to expect

Booking, step by step

Nothing is reserved until you confirm, and you see the full cost before that point.

01

Find your professional

Search by specialty, language, location, format and price until you have someone you are comfortable with.

02

Open their availability

Their calendar shows the slots they have published. Only genuinely available times appear.

03

Choose a time

Pick the slot that suits you. The consultation format and duration are shown alongside it.

04

Check the details

Confirm the professional, the format, the time and the applicable price.

05

Complete payment

Payment confirms the reservation and the slot is held for you.

06

Prepare and attend

You receive reminders ahead of the appointment. Join from the app at the agreed time.

Choosing between them

Scheduled or instant?

Both give you the same professionals and the same formats. The difference is timing and choice.

Scheduled appointmentInstant consultation
Best forPlanning ahead, choosing a specific professional, follow-upsSomething you want dealt with today
Who you getThe exact professional you selectedWhoever is online and accepting requests
TimingA time you pick from published slotsNow, subject to availability
PreparationTime to gather results and write questionsWhatever you have to hand
RemindersYes, ahead of the appointmentNot applicable
Questions

About booking.

Visit the help centre
How far ahead can I book?

As far ahead as the professional has published slots. Some open a week at a time, others several weeks. What you see on the calendar is what is genuinely available.

Can I reschedule or cancel?

Rescheduling and cancellation are handled in the app and depend on how much notice you give. The applicable terms are shown at the time of booking so there is no ambiguity later.

What happens if I miss the appointment?

A missed appointment may be treated as a completed consultation, because the professional held that time for you. The terms shown at booking set out what applies.

Will I get a reminder?

Yes. DropDr sends appointment reminders through the app, and by email or SMS as a fallback, timed so you have a chance to prepare or reschedule.

Can I book on behalf of someone else?

Yes, where you have the authority to do so and the person consents. CareCircle is built for exactly this. See CareCircle.

Get DropDr

Your healthcare, in your pocket.

Download DropDr free on iPhone and Android. Find a professional, consult by video, arrange care at home and keep your prescriptions in one place.

QR code for DropDr on Google Play
Google Play
QR code for DropDr on the Apple App Store
App Store