Distance should not mean helplessness.
When a parent in Limpopo is unwell and you are in London, the hardest part is not the money — it is not knowing what is happening or how to help from where you are. DropDr gives you a way to act.
What you can do from abroad
Within the permissions your relative grants, and always with their knowledge.
Help them find a professional
Search the same categories and filters and talk them through the options.
Open searchSettle the consultation
Pay for a consultation so cost is not the reason they delay seeing someone.
About CareCircleCover a prescription
Pay for medicine at the pharmacy they choose, without handling cash across borders.
Pharmacy pathwayArrange care at home
Where they cannot travel, book a professional to come to them.
Care at homeKeep up with progress
Receive notifications about what has been arranged, without seeing clinical detail.
How it worksCoordinate with siblings
More than one supporter can be in a circle, so the load is shared.
For familiesFour steps, one phone call.
The hardest part is usually the conversation, not the technology.
Get the DropDr appBoth install DropDr
You and your relative each create your own account. Theirs holds their clinical record; yours is for support.
Send a CareCircle invitation
From your account, invite them to join your circle.
They confirm it
They accept from their own account with a one-time code. Consent is theirs to give and to withdraw.
Arrange and pay
Help them choose a professional, settle the consultation, and stay informed as things progress.
Why language filtering matters here
An elderly relative may be far more comfortable consulting in isiZulu, Sesotho or Afrikaans than in English — even if they speak English perfectly well in ordinary conversation.
Can I pay from outside South Africa?
Payment methods available to you depend on your country and the payment provider's coverage. What is supported is shown at checkout in the app, before you commit to anything.
Will my relative know I arranged it?
Yes. Nothing happens without them confirming the CareCircle link from their own account. Arranging care for someone without their knowledge is not something the platform allows.
Can I join the consultation?
That is between your relative and the professional. Many people want a family member present; it should be agreed openly at the start rather than assumed.
What about time zones?
Arranging and paying can happen at any hour. The consultation happens in South African time, so scheduled appointments are often easier to coordinate than instant ones.
Can I arrange a home visit for a parent?
Yes, where professionals cover their area. Home visits require the patient's profile to be verified, which they complete themselves.
Your healthcare, in your pocket.
Download DropDr free on iPhone and Android. Find a professional, consult by video, arrange care at home and keep your prescriptions in one place.
